Servicenow Technical Consultant - Senior and Specialist
Core
Senior ServiceNow Technical Consultant developing scalable solutions on the ServiceNow platform to support clients in digital transformation, automation, and operational efficiency.
Role type
Senior IC ServiceNow Technical Consultant
Builds
ServiceNow platform solutions (ITSM, ITOM, HRSD, CSM, App Engine, workflows, integrations)
Domain
IT Service Management / IT Operations Management / HR / Customer Service Management
Required skills
ServiceNow platform implementation, ITSM/CSM/HRSD/ITOM module expertise, JavaScript, Flow Designer, ServiceNow integrations, business requirements analysis, agile methodologies
Preferred skills
Advanced Spanish, Fluent English, Post-grad/MBA
Technologies
ServiceNow, App Engine, Flow Designer, JavaScript
Responsibilities
Develop and automate business processes and services on the ServiceNow platform; Build solutions using modules like ITSM, ITOM, HRSD, CSM; Develop applications using App Engine; Build and configure workflows, forms, integrations, and business rules; Participate in technical surveys and requirement gathering with clients; Propose improvements and solutions; Ensure development best practices and governance; Support technical problem resolution and continuous improvement; Collaborate with multidisciplinary teams (functional, business, architecture).
