Customer Service Coordinator
Core
First point of contact for residents, guests, and visitors, creating a welcoming living experience and coordinating solutions.
Role type
Customer Service Coordinator
Builds
Welcoming, supportive, and memorable living experience for students and residents
Domain
Student accommodation / Residential property management
Deliverable
client delivery
Required skills
Customer service, relationship building, coordination, administration, problem-solving
Preferred skills
Real estate practice certification
Technologies
None stated
Responsibilities
Deliver customer service to residents and visitors; assist with accommodation and wellbeing enquiries; coordinate resident arrivals, departures, and inspections; partner with maintenance and security teams; handle mail and reception duties