Customer Support Coordinator - Waverley Valley Care Community
Based in Australia
Core
Welcome new residents and lead the administration team at an aged care community.
Role type
Senior Customer Support Coordinator (Team Lead)
Builds
Administrative operations and resident onboarding processes for aged care communities
Domain
Aged care / Healthcare
Deliverable
client delivery
Required skills
Team leadership, client consultation, relationship building, operational management, sensitive communication, organizational skills
Preferred skills
Experience in aged care, healthcare, hospitality, or community services
Responsibilities
Guide prospective residents and families through the onboarding journey, lead and mentor an administrative team, manage day-to-day administration operations, build relationships with residents, families, and community partners
Seniority
Senior, hands-on IC with team leadership