National Operations Team Leader
Core
Lead daily deployments and patrol response activity for a national security operations centre, managing incidents and supporting frontline teams.
Role type
Senior operations team leader (security)
Builds
Secure environments and critical infrastructure
Domain
Security services / Physical security
Required skills
workforce planning, rostering, incident management, team mentoring, stakeholder coordination, compliance management, reporting, KPI tracking
Preferred skills
leadership in manpower/security services, risk management
Technologies
Security monitoring systems
Responsibilities
Act as first point of contact and escalation for operational matters; oversee daily deployment and patrol response functions; manage incidents and ensure accurate reporting; support, mentor, and develop team members; coordinate with internal stakeholders to resolve system issues; ensure compliance with legislative and contractual requirements.
Seniority
Senior, hands-on IC
