Specjalista / Specjalistka ds. Obsługi Klienta
Core
Post-sales customer service and relationship management for real estate buyers, coordinating the entire acquisition process from financing to handover.
Role type
Customer Service Specialist (Real Estate Development)
Builds
Residential real estate projects (apartments)
Domain
Real Estate Development
Deliverable
client delivery
Required skills
Real estate sales process knowledge, technical acceptance procedures, CRM system management, MS Office, driving license (Category B)
Preferred skills
3+ years in developer industry, English communication
Responsibilities
Managing post-sales customer service and long-term buyer relationships, informing clients about project progress and purchase stages, preparing documentation for bank financing, monitoring payments and final settlements, coordinating property handover and technical acceptance, tracking defect rectification, coordinating notary agreements, collaborating with internal departments