Officer, Branch Relationship Manager, Current Account, Consumer Banking Group
Core
Acquire and grow high-net-worth consumer banking clients (AUM ≥ INR 1M) through branch-based relationship management and cross-selling of financial products.
Role type
Branch Relationship Manager (Consumer Banking)
Builds
Consumer banking products (deposits, investments, insurance, mortgages, credit cards, personal loans) for individual clients
Domain
Consumer Banking / Retail Finance
Deliverable
product features
Required skills
Relationship management, client acquisition, cross-selling, regulatory compliance (KYC/AML), financial product knowledge, market analysis, sales pipeline management
Preferred skills
MBA, AMFI/IRDAI/FEDAI/BCSBI certifications, wealth management expertise
Technologies
I-Banking, M-Banking, Online MF, Debit Card platforms
Responsibilities
Acquire new-to-bank clients with AUM ≥ INR 1M, drive product penetration via cross-sell and up-sell, manage client satisfaction and retention, ensure regulatory compliance and risk reviews, coordinate with internal teams to meet revenue targets, resolve customer complaints, and establish DBS as the primary banker.
Seniority
Mid-level, hands-on IC