Duty Manager (GCAPL)
Core
Ensure safe, efficient, and effective operation of the Gold Coast Airport terminal through proactive coordination of terminal activities, resources, and stakeholders.
Role type
Senior operational manager (airport terminal)
Builds
Safe and efficient passenger and aircraft flow across terminal and apron operations
Domain
Aviation / Airport Operations
Required skills
Airport operations experience, supervisory/team leadership, incident management, stakeholder engagement, service level monitoring, resource allocation, compliance assurance
Preferred skills
First aid certification, busy airport environment experience
Responsibilities
Monitor and assure compliance with agreed service levels across operational contractors, Coordinate the operationally critical swing of terminal resources between domestic and international operations, Respond to incidents, operational disruptions and medical first aids in accordance with operational plans and procedures, Manage the allocation of aircraft parking bays and associated terminal resources via the Airport Operating System to optimise aircraft movements and passenger flow, Maintain terminal standards aligned to safety, cleanliness and operational readiness, Ensure continued effective and efficient operation of the terminal through proactive oversight and on-ground presence