HR Solutions Services Associate IV
Core
Provide customer service and support for US Health & Welfare benefit plans for Fortune 100 companies and governments.
Role type
Senior Analyst (US Health & Welfare)
Builds
Customer service outcomes for benefit plan clients
Domain
US Health & Welfare / Insurance
Deliverable
client delivery
Required skills
US Health & Welfare domain expertise, Root Cause Analysis, Quick Solver techniques, federal and state law compliance knowledge, benefit plan audit support
Preferred skills
Night shift availability (5:30 PM - 3:00 AM), advanced communication skills
Responsibilities
Understand assigned US Health & Welfare aspects, ensure compliance to federal and state laws, assist with routine and periodic benefit plan audits, resolve queries using Root Cause Analysis / Quick Solver techniques
Seniority
Senior, hands-on IC