PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE
Core
Administer new account processes, manage client documentation, and support operations for IBM BPO clients.
Role type
Operations specialist (Risk & Compliance)
Builds
New client accounts and operational workflows
Domain
Financial services / Banking
Deliverable
client delivery
Required skills
Data entry, document management, CRM administration, MS Office proficiency, analytical skills
Preferred skills
Process mining knowledge, change management, target achievement
Technologies
CRM, MS Office
Responsibilities
Establish new client accounts in the CRM database, manage client document storage and retrieval, create and send welcome letters, perform data entry and project support
Seniority
Mid-level IC