Service coördinator machinebouw
Core
Service coordinator acting as the right hand to the service manager, driving customer service and coordinating a team of service technicians for a machine building company.
Role type
Service coordinator
Builds
Customer service operations and service technician team coordination
Domain
Machine building / Industrial maintenance
Required skills
Electromechanical background, planning, problem-solving, customer contact, technical documentation, order processing, fault code analysis, administrative tasks, MS Office
Preferred skills
None stated
Technologies
MS Office
Responsibilities
Plan a team of approximately 10 service technicians, contact customers via phone and email regarding technical interventions and spare parts orders, support service technicians with technical documentation and fault analysis, handle administrative tasks including invoicing and scheduling
Seniority
Mid-level, hands-on IC