Sr Advanced Application Engr
Core
Senior technical support engineer for Honeywell Advanced Process Control (APC) solutions, resolving complex customer issues in industrial process automation.
Role type
Senior IC application engineer (process control)
Builds
Honeywell APC software solutions and technical support services for industrial customers
Domain
Industrial automation, chemical/process engineering, advanced process control
Deliverable
client delivery
Required skills
Advanced Process Control (APC), Model Predictive Control (MPC), process dynamics, regulatory control, PID control, troubleshooting, root-cause analysis, industrial control environments
Preferred skills
None stated
Technologies
None stated
Responsibilities
Provide advanced technical and application support for Honeywell APC solutions; Take ownership of complex customer issues from initial investigation through technical resolution; Troubleshoot APC application, configuration, model, performance, integration and related process-control issues; Work with customers and global Honeywell engineering teams to perform systematic root-cause analysis and develop effective solutions; Review application configuration and process/control data to identify performance or implementation issues; Support testing and technical evaluation of new APC releases and product enhancements; Create and improve technical knowledge content, troubleshooting guidance and best practices; Collaborate with product development, engineering and other Technical Support teams on complex or escalated issues; Share APC expertise and mentor less-experienced engineers
Seniority
Senior, hands-on IC