Soporte Técnico / MacStore Magnocentro
On-site
Core
Provide technical support and repair services for Apple products in a retail environment.
Role type
Technical Support Specialist (Apple Retail)
Builds
Repairs for consumer electronics and mobile devices
Domain
Consumer Electronics / Retail
Deliverable
physical/clinical work
Required skills
Hardware repair, Mobile device repair, Customer service, Apple product knowledge, Warranty management
Preferred skills
Apple certification
Technologies
Apple devices, Service platforms
Responsibilities
Handle customer service at the service counter, Repair computers and mobile phones, Manage service and warranty platforms, Provide advice on device usage and Apple configuration, Track and handle product warranties