Ejecutivo Telefónico Servicios Bancarios
Core
Provide telephone support to banking clients, resolving inquiries, following up on clarifications, and guiding customers on direct debits, deposits, and transfers.
Role type
Customer service representative (banking)
Builds
Customer support interactions for banking services
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Basic PC skills, Communication skills
Responsibilities
Answering customer calls, Resolving client doubts, Capturing information in computer systems