HELP DESK APPLICATIVO
Core
Provide operational consulting and first-level technical support to professional firms and companies using management software for tax and accounting areas.
Role type
Application Support Specialist (Tax/Accounting Software)
Builds
Management software solutions for tax and accounting compliance
Domain
Accounting, Taxation, Software Support
Deliverable
client delivery
Required skills
General accounting knowledge, Tax compliance knowledge, First-level technical support, Ticket management, Problem-solving, Client relationship management
Preferred skills
Experience in professional firms or accounting offices, Experience in application support or customer support, Continuous learning attitude