Payments Assessor
On-site
Core
Support clients recovering from injury by ensuring they receive the right compensation, accurately and on time.
Role type
Level 1 Payments Assessor
Builds
Compensation payments for injured clients
Domain
Insurance / Personal Injury
Required skills
Judgement and decision-making, Customer-focused communication, Complex information explanation, Resilience and adaptability, Attention to detail, Digital navigation
Responsibilities
Speak with clients about payment decisions, including occasional conversations regarding overpayments, Assess information carefully and make sound decisions, Manage competing priorities while maintaining accuracy, Navigate multiple systems
Seniority
Entry-level, full training provided