Analista de calidad
Core
Manage quality management system documentation, track KPIs, handle complaints, and drive continuous improvement initiatives.
Role type
Quality Management System Analyst
Builds
Quality management system documentation and process improvement actions
Domain
Logistics / Customs / Trade
Deliverable
dashboards & analysis
Required skills
ISO 9001, ISO 19011, root cause analysis, risk management, Microsoft Visio, Microsoft Excel
Responsibilities
Administer and maintain the quality management system documentation; Identify, analyze, and track risks and opportunities; Manage complaints and corrective actions; Register and control non-conformities; Elaborate and update process diagrams using Microsoft Visio; Track KPIs and management indicators; Deliver training on processes and the quality system.