Applications Support Senior Analyst
Core
Senior specialist monitoring systems, batches, and interfaces to troubleshoot incidents and ensure trading operations run smoothly in the APAC window.
Role type
Senior IC applications support analyst (front-office)
Builds
Stable trading operations and incident resolution workflows
Domain
Financial services / Trading operations
Required skills
Incident resolution, root-cause analysis, stakeholder coordination, Oracle SQL, Solaris/Linux administration, Windows networking, real-time monitoring (Geneos/ITRS/Splunk), incident/problem management tools (ServiceNow), Python/shell scripting, analytical planning, documentation
Preferred skills
Financial products and markets knowledge, automation scripting, cloud/devops tooling exposure, shift-based operational ownership
Technologies
Oracle SQL, Solaris, Linux, Windows, Geneos, ITRS, Splunk, ServiceNow, Python, Shell
Responsibilities
Monitor systems, batches, and interfaces; troubleshoot and resolve incidents; coordinate fixes and root-cause analysis; drive permanent fixes and SLA improvements; maintain runbooks and documentation; support automation and change management; provide shift coverage for critical APAC windows
Seniority
Senior, hands-on IC