Integrated Recovery Coordinator - Albany
Core
Support clients with long-duration and complex claims where recovery may have stalled through dedicated one-to-one case management to help regain independence.
Role type
Senior IC case manager (injury rehabilitation)
Builds
Sustainable recovery outcomes for clients with complex injury claims
Domain
Healthcare / Insurance / Injury Rehabilitation
Deliverable
client delivery
Required skills
Complex caseload management, relationship building, communication, judgement, problem-solving, resilience, adaptability
Preferred skills
Experience in recovery, rehabilitation, healthcare, insurance, banking, financial services, retail leadership, debt collection, or customer service
Responsibilities
Build trusted relationships with clients and stakeholders, navigate complexity, coordinate services, support clients through challenging circumstances, achieve positive recovery outcomes
Seniority
Mid-to-Senior, hands-on IC