Integrated Recovery Coordinator - Timaru
Core
Support clients with long-duration and complex claims where recovery has stalled or become uncertain through dedicated one-to-one case management.
Role type
Senior IC case manager (injury rehabilitation)
Builds
Sustainable recovery outcomes for clients with complex injury claims
Domain
Insurance / Healthcare / Injury Rehabilitation
Deliverable
client delivery
Required skills
Complex caseload management, relationship building, communication, judgement, problem solving, resilience, empathy, adaptability
Preferred skills
Experience in recovery, rehabilitation, healthcare, insurance, banking, financial services, retail leadership, debt collection, or customer service
Technologies
None stated
Responsibilities
Build trusted relationships with clients and stakeholders, navigate complex claim situations, coordinate services to help clients regain independence and confidence, manage competing priorities to achieve positive outcomes
Seniority
Mid-level IC (Level 1 or Level 2 based on experience)