Job | Commercieel Adviseur | Deurne Herentalsebaan
Core
First point of contact for customers in a bank branch and via remote channels, providing advice on payment services and basic investment products while driving digital adoption.
Role type
Commercial Advisor (Banking)
Builds
Customer service interactions and sales of banking products
Domain
Financial Services / Banking
Deliverable
product features
Required skills
Customer advisory, sales, digital channel support, opportunity detection, empathy
Preferred skills
Commercial drive, flexibility, willingness to work evenings/weekends
Technologies
Internet banking, mobile app, social media, email, chat
Responsibilities
Welcome and advise customers on payment and investment products, promote digital banking channels, refer complex cases to specialists, ensure high customer satisfaction and availability
Seniority
Entry-level / Junior