Ejecutivo de Servicio al Cliente con Bono de Productividad Tu Experiencia en Call Center Tiene Futuro
Core
Brindar atención clara y resolver las necesidades de clientes y tarjetahabientes en una campaña de servicios bancarios.
Role type
Customer service representative (call center)
Builds
Banking services and account management
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, Basic computer skills, Customer orientation, Service attitude, Problem resolution
Responsibilities
Answer customer and cardholder calls, Resolve inquiries about balances and transactions, Provide information and guidance during calls, Record interactions in the system, Follow up on processes when required, Maintain professional attention in every interaction