General Manager
Core
Lead the opening and day-to-day success of a standalone luxury residential residence in Spain, overseeing operations, homeowner relationships, and financial performance.
Role type
Senior General Manager (Luxury Residential)
Builds
A standalone SLS residence in Madrid
Domain
Luxury Real Estate / Hospitality
Required skills
Strategic leadership, financial management, operations management, stakeholder management, team leadership, community governance, regulatory compliance, partnership development
Preferred skills
Experience in luxury residential or hospitality, knowledge of the Madrid market, HOA governance experience
Technologies
None stated
Responsibilities
Lead the homeowner journey from handover to long-term satisfaction, deliver exceptional residential service standards, build trusted homeowner relationships and support HOA governance, oversee all residential operations and cross-functional collaboration, own financial performance including budgeting and cost control, lead and develop a high-performing team, champion health, safety, and security, create local connections and curate lifestyle offerings.