Teamleiter Servicetechniker Glasfaser (m/w/d)
Core
Leading a field service team of up to 15 technicians for fiber optic network installation, commissioning, and maintenance in the Cologne region.
Role type
Senior field service team leader (fiber optics)
Builds
Fiber optic network infrastructure (FTTH)
Domain
Telecommunications / Fiber Optics
Required skills
Team leadership, FTTH expansion knowledge, technical understanding, manual aptitude, SLA management, quality and safety standards compliance
Preferred skills
Experience in leading and developing employees, customer review management
Technologies
FTTH, fiber optic networks
Responsibilities
Lead a field service team of up to 15 technicians, Plan and coordinate technician assignments and construction sites, Ensure proper installation, commissioning, and maintenance of fiber optic networks, Monitor and comply with agreed service levels (SLA) and technical specifications, Ensure quality and occupational safety standards in operations, Conduct customer reviews and coordinate with customers