Process & Work Redesign Analyst
Core
Rethink and redesign how work gets done across the business by mapping processes, facilitating workshops, and implementing intelligent workflow solutions.
Role type
Process & Work Redesign Analyst
Builds
Intelligent workflow platform and broader business improvement initiatives
Domain
Telecommunications and broadcasting
Required skills
process mapping, workshop facilitation, requirements gathering, user story creation, stakeholder management, change management, problem-solving, continuous improvement mindset, AI/automation curiosity
Preferred skills
workflow automation, low/no-code platforms, UAT coordination
Technologies
Flowingly
Responsibilities
Map complex current-state and future-state processes, facilitate workshops with operational teams, coach process owners to improve their own processes, produce requirements and user stories, identify and deliver process improvement opportunities, design and implement digital workflows, manage stakeholders, connect redesigned processes with supporting systems, assess operational impact, identify automation opportunities, measure improvement benefits
Seniority
Individual Contributor