Senior Process Associate
Core
Review transactions, alerts, and accounts to resolve client fraud issues, execute fraud investigations, and manage daily fraud triage operations.
Role type
Senior IC fraud process associate
Builds
Fraud investigation reports, account monitoring updates, and SAQs (Suspicious Activity Reports)
Domain
Financial services / Fraud prevention
Required skills
Fraud typology analysis, transaction review, account monitoring, SAQ creation, interdepartmental coordination, risk assessment, regulatory compliance knowledge, client communication, document analysis, problem-solving
Preferred skills
Relationship management, time-sensitive activity coordination, project management, change management, strategic tool utilization
Technologies
Internal/external fraud detection tools, Microsoft Office (Word, PowerPoint, Excel)
Responsibilities
Review transactions and prior alerts to determine investigation necessity; Execute fraud investigations and document findings; Coordinate interdepartmental fraud response; Manage daily administrative functions for fraud triage including account monitoring and exception handling; Conduct research and analysis of account activity to detect fraudulent activity; Act as subject matter expert providing guidance to clients on fraud events.
Seniority
Senior, hands-on IC
