RECEPTIONIST – FRONT DESK
Core
Manage front desk activities, patient registration, appointment scheduling, and billing for a polyclinic to ensure smooth daily operations and a positive patient experience.
Role type
mid-level front desk receptionist
Builds
patient registration records, appointment schedules, billing receipts, and daily operational reports
Domain
healthcare / polyclinic
Required skills
patient registration, appointment scheduling, billing and cash handling, patient communication, record maintenance, MS Office, data entry
Preferred skills
familiarity with appointment scheduling and billing software, healthcare or medical background
Responsibilities
Welcome patients and manage registration, schedule and confirm doctor appointments, handle incoming calls and inquiries, collect consultation fees via cash/UPI/QR, maintain patient records and daily reports, coordinate with doctors and staff, resolve routine patient queries
Seniority
Mid-level, 1–2 years experience preferred