Remote Telecommunications Equipment Technician
Core
Remote troubleshooting and maintenance of critical telecommunications hardware (routers, switches, servers, transmission systems) to ensure network uptime and performance.
Role type
Senior IC telecommunications equipment technician (remote support)
Builds
Uptime and performance of clients' communication networks
Domain
Telecommunications / Network Infrastructure
Required skills
Remote diagnostics, network hardware troubleshooting, TCP/IP, routing, switching, NMS, remote access tools (SSH, Telnet, SNMP, remote desktop), firmware management, technical documentation
Preferred skills
None stated
Technologies
Routers, switches, servers, transmission systems, NMS, SSH, Telnet, SNMP
Responsibilities
Perform remote diagnostics, troubleshooting, and repair of telecommunications equipment; Monitor network performance and system health; Escalate complex technical problems; Develop and update technical documentation; Collaborate with field technicians and customer support; Manage remote configuration and firmware updates; Maintain accurate records of technical activities; Adhere to security protocols and data privacy regulations
Seniority
Mid-level (4+ years experience), hands-on IC