Transportation Specialist I, ROC
Core
Facilitate freight flow between vendors, carriers, and Amazon fulfillment centers by resolving transportation exceptions and managing network operations.
Role type
Transportation Specialist (Operations Support)
Builds
Reliable pick-up and delivery of freight for Amazon's supply chain network
Domain
Logistics and Transportation
Required skills
Logistics operations, stakeholder communication, data analysis, issue escalation, load scheduling, network monitoring
Preferred skills
Excel proficiency, quantitative/technical background
Technologies
Amazon Internal tools, MS Outlook, Word, Excel
Responsibilities
Communicate with external customers (Carriers, Vendors, Shippers) and internal stakeholders; Resolve appointment bookings, reschedules, and in-transit disruptions; Maintain quality and productivity standards in transactions; Systemically escalate and follow through on critical issues; Work within time constraints to meet business needs; Support rotational shifts (24/7) for NA and EU regions.
