Gestionnaire de services Santé numérique
Core
Digitalize and modernize IT services for a public sector office, acting as both Product Owner and Service Delivery Manager to cover RUN (exploitation) and BUILD (evolutions).
Role type
Senior Product Owner / Service Delivery Manager
Builds
IT service offerings and digital transformations for public sector clients
Domain
Public sector / Digital transformation / IT Service Management
Required skills
ITIL framework expertise, Product Owner methodology, service delivery management, stakeholder management, budget management, SLA negotiation, roadmap planning
Preferred skills
Public administration experience, DAS certification, risk management, subcontractor collaboration
Technologies
ITIL, PSPO, SAFe
Responsibilities
Create and manage functional services applying ITIL principles, establish trust with business units, define and manage service roadmaps, implement security directives and delivery processes, lead operational committees, participate in impact projects, backup other service managers, develop and maintain service indicators
