Roster Officer
Hybrid
Core
Coordinate and schedule staff and agency workers to provide essential support to carers and their loved ones, ensuring services match individual client needs.
Role type
Operations coordinator (rostering)
Builds
Staff schedules for domestic assistance, personal care, and respite services
Domain
Social services / Care coordination
Required skills
Scheduling and rostering, Analytical thinking, Time management, Customer service, Stakeholder relationship management, Client management systems proficiency
Responsibilities
Arrange internal or agency staff for essential services, Match staff skills and availability with client needs, Liaise with external agencies for seamless support, Manage roster changes and cancellations
Seniority
Individual Contributor