Operations Coordinator | Full-Time | Brisbane
Core
Oversee all aspects of Back of House operations including coordination of Merchandising, Customer Service, and Client Services roles at a luxury jewelry retail store.
Role type
Operations Coordinator (Retail)
Builds
Operational efficiency and customer service excellence for Tiffany & Co. retail store
Domain
Luxury retail / Jewelry
Deliverable
product features
Required skills
Retail stock management, Inventory control, Customer service, Consultative selling, Product knowledge, MS Office (Word, Excel), MIPS system proficiency, Problem solving, Multi-tasking
Responsibilities
Manage and complete repair and service orders meeting quality standards, Respond to customer inquiries via telephone, email, or in person, Apply consultative selling to build customer relationships, Provide high-standard customer follow-up
Seniority
Junior, entry-level operational role