Trade Manager | Building Supplies & Operations
Core
Lead a substantial Trade operation supporting builders, contractors, project customers, and commercial accounts across Auckland.
Role type
Senior operational leader (Trade Manager)
Builds
A high-performing trade team delivering accurate, on-time order fulfilment and stock availability for commercial accounts.
Domain
Building supplies retail and trade operations
Required skills
Operational leadership, team coaching and development, order management and fulfilment oversight, performance management (sales, margin, cost, stock, service), inventory accuracy and workflow optimization, customer retention and account growth, process improvement, health and safety compliance
Preferred skills
Experience in building supplies, trade, merchant, construction, logistics, distribution, manufacturing, or large-format retail
Technologies
N/A
Responsibilities
Lead, coach, and develop teams supporting the Trade operation; Deliver a consistently strong experience for trade and commercial customers; Oversee order management and fulfilment; Manage performance against sales, margin, cost, stock, service, and operational targets; Ensure stock availability, inventory accuracy, workflow, and operational efficiency; Work alongside Trade Sales to support customer growth, retention, and account development; Identify and implement practical improvements to systems, processes, and ways of working; Maintain a safe, organised, and compliant Trade environment
Seniority
Senior, hands-on IC