Analista de Transportes Jr
Core
Monitor delivery vehicles, support drivers, coordinate with CX for delivery success, track reverse routes, and fill delivery productivity indicators.
Role type
Junior logistics analyst (transportation)
Builds
Delivery operations and fleet management for an e-commerce home decor platform
Domain
E-commerce / Logistics
Deliverable
dashboards & analysis
Required skills
Excel (intermediate/advanced), Zendesk (desirable), Oracle/ERP (desirable), ticket management, fleet data control
Responsibilities
Monitor overdue or open orders and signal deviations, support service level monitoring and update operational indicators, handle initial customer tickets, assist in controlling incidents like loss or damage, execute invoice requests in Oracle, support fleet vehicle information control, register and close incidents in FTP system