Calling Executive
Core
Customer-focused executive delivering support across multiple touchpoints via calls and email, resolving issues and managing escalations for logistics customers.
Role type
Customer support executive (logistics)
Builds
Customer experience and issue resolution for logistics clients
Domain
Logistics / Customer Support
Deliverable
client delivery
Required skills
Verbal and written communication (English, Hindi), Problem-solving, Conflict resolution, Multitasking, CRM proficiency, Interpersonal skills, Attention to detail
Preferred skills
Logistics knowledge, Local language proficiency