Gestionnaire de services Santé numérique
Core
Digitalize and modernize IT services for a public sector office, acting as both Product Owner and Service Delivery Manager.
Role type
Senior Product Owner / Service Delivery Manager
Builds
IT service offerings and digital transformations for public sector clients
Domain
Public sector / IT Service Management
Required skills
ITIL framework expertise, Product Owner methodology, service delivery management, stakeholder management, budget tracking, SLA negotiation, risk management
Preferred skills
Public sector experience, DAS certification, multi-disciplinary team leadership
Technologies
ITIL, SAFe, PSPO
Responsibilities
Create and manage functional services applying ITIL principles, develop trust-based relationships with business units, establish and manage service roadmaps, ensure security directives and delivery process implementation, prepare and chair operational committees, participate in impacting projects, backup other service managers, develop and maintain service indicators