Team Lead - AMZL, team lead
Core
Lead shift operations at Amazon Delivery Centers, managing end-to-end inbound and outbound logistics while driving performance and safety.
Role type
Senior IC operations team lead
Builds
Delivery operations for Amazon customers
Domain
Logistics / Warehousing
Required skills
shift management, team performance management, operational planning, 4M/5S audits, stakeholder communication, data analysis, conflict resolution, process improvement, safety compliance, resource allocation
Preferred skills
experience in customer-facing environments, ability to work under pressure, proficiency in MS Excel
Technologies
Microsoft Office (Excel)
Responsibilities
Manage daily end-to-end operations for delivery sites, drive team performance and training, conduct 4M and 5S audits, handle customer escalations, stand-in for Area Manager
Seniority
Senior, hands-on IC