Team Leader- US Payroll
Core
Lead a US payroll team, managing daily work allocation, client interactions, and process improvements to ensure accurate and timely salary payments.
Role type
Senior IC Payroll Team Leader
Builds
US payroll services for international clients
Domain
Payroll / Human Resources / Outsourcing
Required skills
US/North America payroll expertise, team supervision, resource planning, performance management, client communication, process compliance
Preferred skills
None stated
Technologies
Payroll systems, Microsoft Excel, Microsoft Word
Responsibilities
Allocate daily work to payroll administrators, handle client queries and complaints, manage team performance and appraisals, monitor shift schedules and attendance, ensure SLA compliance, coordinate employee lifecycle events (joining/exit), conduct root cause analysis for errors.
Seniority
Senior, hands-on IC with supervisory duties