Ejecutivo Call Center para Clientes Bancarios
Core
Call center executive providing direct contact with bank customers and cardholders to resolve doubts and perform various banking operations.
Role type
Customer service representative (call center)
Builds
Banking services and customer support
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, basic computer skills, customer orientation, service attitude, ability to register transactions in systems
Preferred skills
English classes (free), flexibility for breaks
Responsibilities
Answering calls from customers and cardholders, resolving inquiries about balances and transactions, providing information and guidance during calls, registering transactions in the system, following up on processes when required, maintaining professional attention in each interaction