Ejecutivo de Servicio al Cliente Bancario
Core
Atender llamadas de clientes y tarjetahabientes para resolver dudas sobre saldos, movimientos y servicios bancarios, registrando gestiones y dando seguimiento.
Role type
Customer service representative (banking)
Builds
Banking services and account management
Domain
Banking
Deliverable
client delivery
Required skills
Phone communication, basic computer skills, customer orientation, service attitude
Responsibilities
Answer customer and cardholder calls, resolve inquiries about balances and transactions, provide banking service information, register interactions in the system, follow up on processes as required