Atención al Cliente Sector Bancario
Core
Provide direct customer and cardholder support for banking services, resolving inquiries and processing transactions via phone calls.
Role type
Customer service representative (banking)
Builds
Banking services and transaction management for customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, basic computer skills, customer orientation, service attitude, ability to register transactions in systems
Preferred skills
English classes (free), growth potential after 3 months
Responsibilities
Answer customer and cardholder calls, resolve inquiries about balances and transactions, provide guidance during calls, register interactions in the system, follow up on processes when required, maintain professional attention in every interaction