Representante de Experiencia al Cliente Bancario
Core
Atender llamadas de clientes y tarjetahabientes para resolver dudas sobre saldos, movimientos y servicios bancarios, registrando gestiones en sistema.
Role type
Customer service representative (banking)
Builds
Banking customer support interactions
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, Spanish (fluent), Basic computer skills, Customer service orientation, Problem-solving
Responsibilities
Answer customer calls, Resolve inquiries about account balances and transactions, Provide banking service information, Log interactions in the system, Follow up on processes when required