Agente de Servicio al Cliente Bancario
Core
Atender llamadas de clientes y tarjetahabientes para resolver consultas sobre saldos, movimientos y servicios bancarios.
Role type
Customer service agent (banking)
Builds
Banking services and account management
Domain
Banking
Deliverable
client delivery
Required skills
Phone communication, basic computer skills, customer orientation, service attitude
Responsibilities
Answering customer calls, resolving balance and transaction inquiries, providing banking service information, logging interactions in the system, following up on processes
Seniority
Entry-level