Asesor Telefónico Call Center Bancario
Core
Provide direct phone support to bank customers and cardholders to resolve inquiries and manage account services.
Role type
Customer service representative (banking)
Builds
Customer support interactions for a banking campaign
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, Spanish language proficiency, Basic computer skills, Customer service orientation, Problem-solving
Responsibilities
Answer customer and cardholder calls, Resolve inquiries about balances and transactions, Provide banking service information, Log interactions in the system, Follow up on processes as required