Operador de Contact Center Bancario
Core
Atender llamadas de clientes y tarjetahabientes para resolver dudas sobre saldos, movimientos y servicios bancarios, registrar gestiones y dar seguimiento.
Role type
Customer service operator (banking)
Builds
Customer support interactions for banking services
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, basic computer skills, customer orientation, service attitude
Responsibilities
Answer customer and cardholder calls, resolve inquiries about balances and transactions, provide banking service information, log interactions in the system, follow up on processes as required
Seniority
Entry-level, 3+ months experience