Trabaja en Atención Bancaria y Desarrolla tu Carrera
Core
Provide direct customer service to banking clients and cardholders via phone calls to resolve inquiries and manage transactions.
Role type
Customer service representative (banking)
Builds
Customer support interactions for a banking campaign
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, basic computer skills, customer orientation, service attitude
Preferred skills
English classes (benefit, not required), flexibility
Responsibilities
Answer customer and cardholder calls, resolve balance and transaction inquiries, provide banking service information, log interactions in the system, follow up on processes as needed, maintain professional interaction standards