Representante Telefónico Bancario
Core
Provide customer service and support for banking clients and cardholders via phone calls, resolving inquiries and managing transactions.
Role type
Customer service representative (banking)
Builds
Banking services and client support
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Phone communication, customer service, basic computer skills, Spanish (fluent)
Preferred skills
English classes available, flexibility
Responsibilities
Answer customer and cardholder calls, resolve balance and transaction inquiries, provide banking service information, record interactions in the system, follow up on processes as required, maintain professional attention in every interaction.