Stv. Leitung Einwohnerdienste (80 - 100%)
Core
Deputy Head of Resident Services supporting the department head in leading the Resident Control, Funeral Services, and Election Office operations for a municipality of ~5,800 residents.
Role type
Senior management support (Deputy Head)
Builds
Municipal administrative services (resident control, funeral services, election office)
Domain
Public administration / Municipal services
Required skills
Public administration experience, operational leadership, customer service, team management, training/mentoring, IT proficiency
Preferred skills
Experience with CMI, Innosolv, Abacus systems, further education in public administration
Responsibilities
Support department head in technical and organizational leadership, deputize for the head, handle tasks in resident control/funeral services/election office, manage operational daily business and customer contact, ensure efficient workflows, participate in training apprentices
Seniority
Senior, hands-on IC