Retail Team Lead - Nike (Bhiwandi, Mumbai)
Core
Deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.
Role type
Retail Team Lead
Builds
Consumer experience and sales in a Nike retail store
Domain
Retail / Apparel
Deliverable
product features
Required skills
customer service, sales techniques, product knowledge, loss prevention coordination, onboarding assistance, keyholder responsibilities
Preferred skills
expertise in shipping and receiving, cashier duties, sales functions
Technologies
Microsoft Office
Responsibilities
Connect customers with the right product and drive sales, maintain knowledge of all store departments, perform associate activities including complex transactions, assist managers in conducting formal onboarding and training programs, assist with loss prevention efforts, provide proactive customer service, coordinate the work of other associates, handle keyholder responsibilities
Seniority
Mid-level, hands-on IC