Help Desk
On-site
Core
Provide technical assistance to users, managing and resolving daily IT issues.
Role type
Help Desk technician
Builds
IT support services for end-users
Domain
IT Support / Microsoft Environment
Deliverable
client delivery
Required skills
Active Directory management, Microsoft systems administration, IT troubleshooting, user support, operational continuity
Responsibilities
Provide technical assistance for IT issues, support Microsoft environment management, perform Active Directory tasks, analyze and resolve IT support requests, contribute to workstation and tool operational continuity