AWS Technical Consultant (TAM), Enterprise Support NZ
Core
Trusted technical consultant for Independent Software Vendors (ISVs) helping them architect, optimize, and scale software products on AWS.
Role type
Senior IC Technical Account Manager (ISV segment)
Builds
Cloud architecture, operational readiness, and strategic roadmaps for ISV customers
Domain
Cloud computing / Software development
Required skills
Cloud architecture, cost optimization, operational excellence, incident management, technical enablement, stakeholder management, legacy modernization, DevOps practices, AI/ML experience, executive presentation
Preferred skills
AWS certifications, multi-cloud experience (Azure/GCP), workshop facilitation, ISV business drivers knowledge
Technologies
AWS, Azure, Google Cloud Platform, CI/CD tools, observability platforms
Responsibilities
Conduct Operational Reviews and architecture deep-dives for SaaS/multi-tenant workloads, drive operational excellence by identifying risks and reducing costs, lead technical discussions on incident management and risk mitigation, proactively identify opportunities for AWS service adoption, deliver business reviews with actionable insights, enable customer teams through workshops and hands-on labs, lead pre-launch planning and service event reviews
Seniority
Senior, hands-on IC